This document constitutes a public offer made by Individual Entrepreneur Mariia Oleksiivna Diakova (hereinafter referred to as the “Seller”) to enter into a contract for the sale and purchase of goods offered through the Readellion online store at www.readellion.com.
By placing an order on the website, the Buyer confirms that they have read and agree to the terms of this Public Offer.
1. GENERAL PROVISIONS
1.1. This Public Offer sets out the terms and conditions for the sale and purchase of goods through the Readellion online store at www.readellion.com in accordance with the laws of Ukraine.
1.2. Seller:
Individual Entrepreneur MARIIA OLEKSIIVNA DIAKOVA
Taxpayer Identification Number: 3464309981
Registered address: 11/11 Husovskoho Street, Apt. 17, Kyiv, 01011, Ukraine
Email: info@readellion.com
1.3. The Buyer is an individual or legal entity placing an order at www.readellion.com.
1.4. Goods are products offered for sale through the Readellion online store, including printed publications, clothing, accessories, stationery, and other products.
1.5. Placing an order on the website constitutes the Buyer’s full and unconditional acceptance of the terms of this Public Offer.
1.6. The contract between the Seller and the Buyer is deemed concluded once the Buyer has placed an order on the website and paid for it using one of the payment methods available on the website.
2. SUBJECT OF THE CONTRACT
2.1. The Seller undertakes to transfer the selected and paid Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods in accordance with the terms of this Public Offer.
2.2. The name, characteristics, images, price, and other information about the Goods are provided on the relevant product page of the website.
2.3. Product images on the website are intended to represent the actual appearance of the Goods as accurately as possible. Minor differences in colour caused by screen settings, lighting during photography, or manufacturing characteristics shall not be considered defects.
3. PLACING AN ORDER
3.1. The Buyer independently selects Goods on the website, adds them to the cart, and places an order using the checkout form.
3.2. When placing an order, the Buyer provides the information required to fulfil the order, including contact details, recipient details, and information necessary for delivery.
3.3. The Buyer is responsible for ensuring that the information provided when placing the order is accurate and up to date.
3.4. If an order cannot be fulfilled, including due to the Goods being unavailable, a technical error, or other circumstances, the Seller will contact the Buyer to agree on further action. If the order has already been paid for and cannot be fulfilled, the amount paid for the relevant Goods will be refunded to the Buyer.
4. PRICES AND PAYMENT
4.1. The current price of each item is displayed on the website at the time the order is placed.
4.2. The Seller may change the prices of Goods. Any price change made after an order has been placed and paid for shall not affect the price of the Goods already purchased.
4.3. Orders placed through the website must be paid in full in advance using the payment methods available at checkout, including bank card, Apple Pay, or Google Pay.
4.4. Cash on delivery is not available.
4.5. Delivery costs are determined according to the selected delivery method and the terms displayed during checkout.
4.6. For international orders, delivery costs and information regarding customs duties or taxes, where applicable and calculated during checkout, are displayed at checkout. Customs clearance requirements and any charges imposed in the destination country are determined by the rules of that country and the selected delivery method.
5. DELIVERY AND RECEIPT
5.1. The delivery methods currently available for a particular order are displayed during checkout.
5.2. Within Ukraine, orders are delivered by Nova Poshta to a branch, parcel locker, or by courier. In-store pickup from the Readellion store in Kyiv is also available.
5.3. Orders within Ukraine are dispatched daily except Mondays. Orders placed before 3:00 PM are usually dispatched on the same day; orders placed later are usually dispatched on the next business day.
5.4. Free-delivery terms, the minimum order value required for free delivery, and the cost of other delivery methods are specified on the website and/or during checkout.
5.5. International orders are shipped via Ukrposhta or Nova Post, depending on the destination country and selected delivery method.
5.6. International orders are usually dispatched within 3–5 business days.
5.7. The actual transit time after the Goods have been handed over to the carrier depends on the selected carrier, destination country and location, customs clearance, and other circumstances that may be beyond the Seller’s control.
5.8. The Buyer must provide accurate information required for delivery. Any additional costs resulting from incorrect information provided by the Buyer may be charged to the Buyer.
5.9. Detailed and up-to-date terms regarding payment, delivery, exchanges, and returns are provided on the “Delivery and Returns” page of the Readellion website. If delivery methods or rates change, the terms displayed to the Buyer when placing the relevant order shall apply.
6. EXCHANGES AND RETURNS
6.1. Exchanges and returns are handled in accordance with applicable Ukrainian law and the terms specified on the “Delivery and Returns” page of the Readellion website.
6.2. Printed publications of proper quality are not eligible for exchange or return in cases provided for by Ukrainian law.
6.3. Other Goods of proper quality may be exchanged or returned within 14 days of receipt, provided that they have not been used and their original appearance, consumer properties, labels, and packaging have been preserved, except for Goods that are not eligible for exchange or return under applicable law.
6.4. To request an exchange or return, the Buyer must contact the Seller at info@readellion.com.
6.5. The Buyer bears the delivery costs associated with exchanging or returning Goods of proper quality.
6.6. If the Buyer receives damaged or defective Goods, the wrong Goods, or if another error attributable to the Seller is identified in the order, the Buyer must contact info@readellion.com. In such cases, the Seller bears the delivery costs associated with returning or replacing the Goods.
6.7. Nothing in this Public Offer limits the Buyer’s rights under Ukrainian consumer protection law.
7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The Seller undertakes to:
— deliver the Goods to the Buyer in accordance with the order placed;
— provide up-to-date information on the website regarding the Goods, their prices, and the terms of purchase;
— fulfil other obligations arising under this Public Offer and applicable Ukrainian law.
7.2. The Seller has the right to:
— change the range and prices of Goods before the relevant order is placed;
— amend this Public Offer by publishing a new version on the website;
— refuse to fulfil an order if fulfilment is objectively impossible, provided that the Buyer is refunded any amount paid for Goods that cannot be supplied.
7.3. The Buyer undertakes to:
— review the information about the Goods and the terms of this Public Offer before placing an order;
— provide accurate information required to process and deliver the order;
— pay for the order;
— collect the shipment from the carrier in a timely manner or collect the order from the store if in-store pickup was selected.
7.4. Upon receiving a shipment, the Buyer is advised to inspect the packaging and Goods for damage. If damage caused during transit is identified, the Buyer is advised to document it in accordance with the carrier’s procedures and notify the Seller.
8. LIABILITY OF THE PARTIES
8.1. The Parties shall be liable for failure to perform or improper performance of their obligations in accordance with this Public Offer and applicable Ukrainian law.
8.2. The Seller shall not be liable for delays caused by carriers, customs authorities, or other third parties where such delays are not attributable to the Seller.
8.3. The Seller shall not be liable for an inability to fulfil an order or for delays caused by incorrect or incomplete information provided by the Buyer.
8.4. Nothing in this Public Offer excludes or limits the Seller’s liability where such liability cannot be excluded or limited under applicable law.
9. PERSONAL DATA
9.1. When processing and fulfilling an order, the Seller processes the personal data of the Buyer and/or recipient to the extent necessary to process the order and payment, deliver the Goods, communicate regarding the order, issue refunds, and comply with accounting, tax, and other legal requirements.
9.2. Personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection” and other applicable Ukrainian legislation.
9.3. Personal data required to fulfil an order may be shared with parties involved in fulfilling the order, including payment service providers and carriers, to the extent necessary for them to provide the relevant services.
9.4. The Seller shall not use personal data for purposes incompatible with those for which it was collected without an appropriate legal basis.
9.5. Providing contact details for the purpose of fulfilling an order does not in itself constitute the Buyer’s consent to receive advertising or marketing communications unless such consent has been provided separately.
10. FORCE MAJEURE
10.1. The Parties shall be released from liability for full or partial failure to perform their obligations where such failure results from force majeure circumstances arising after the contract was concluded and which the Parties could not reasonably have foreseen or prevented.
10.2. Such circumstances may include, in particular, natural disasters, fires, accidents, hostilities, shelling, blockades, disruptions to critical infrastructure, prolonged power or communications outages, decisions by public authorities, and other extraordinary and unavoidable circumstances under the relevant conditions.
10.3. The existence of force majeure circumstances does not release the Parties from obligations that can be performed after such circumstances cease, unless otherwise provided by law.
11. DISPUTE RESOLUTION
11.1. In the event of any questions, claims, or disputes, the Buyer may contact the Seller at info@readellion.com.
11.2. The Parties shall attempt to resolve disputes through negotiation.
11.3. If a dispute cannot be resolved through negotiation, it shall be resolved in accordance with applicable Ukrainian law.
12. TERM AND AMENDMENTS
12.1. This Public Offer takes effect upon its publication at www.readellion.com and remains effective until withdrawn or replaced by a new version.
12.2. The Seller may amend the terms of this Public Offer. A new version shall apply to orders placed after its publication on the website.
12.3. An order shall be governed by the version of the Public Offer effective at the time the relevant order was placed.
12.4. Any matters not expressly governed by this Public Offer shall be governed by applicable Ukrainian law.
Seller:
Individual Entrepreneur MARIIA OLEKSIIVNA DIAKOVA
Taxpayer Identification Number: 3464309981
11/11 Husovskoho Street, Apt. 17, Kyiv, 01011, Ukraine
info@readellion.com
